Jelbi is BVG's comprehensive multimodal mobility application that integrates Berlin's public transport network with bike-sharing, e-scooter rental, car-sharing and ride-hailing services into a single, unified digital platform. Users can plan door-to-door routes combining multiple transport modes, compare options based on time, cost and environmental impact, and book and pay for all services through one interface without switching between separate provider applications. This seamless integration removes a significant barrier to multimodal travel, encouraging Berliners to choose the most appropriate transport option for each journey rather than defaulting to private car use. Physical Jelbi stations, strategically located at major transport hubs including S-Bahn and U-Bahn stops, provide dedicated parking and pick-up spaces for shared vehicles, creating visible, accessible connection points between public and private mobility options. The stations are designed to make switching between a train journey and a shared bike or car as frictionless as possible, with clear signage and guaranteed vehicle availability. Jelbi's data analytics capabilities provide BVG and Berlin's transport planners with valuable insights into multimodal travel patterns, helping them understand how different services complement each other and where additional capacity or new station locations are needed. The platform also supports Berlin's environmental objectives by making sustainable transport choices more convenient and competitive compared to private car ownership. By demonstrating that a public transport operator can successfully orchestrate a diverse ecosystem of mobility providers, Jelbi represents a pioneering approach to Mobility as a Service that has attracted attention from transit authorities across Europe seeking to replicate its integrated model.
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