Serving as the Brussels-Capital Region's official coordination body, the Brussels Smart City Hub is a vital engine for digital transformation across the metropolitan area. This innovation lab fosters collaboration between regional government departments, municipalities, and technology partners, driving the development and implementation of digital solutions that enhance urban services, boost citizen engagement, and promote environmental sustainability. With a team of between 11 and 50 professionals, the Hub manages the region's overarching smart city strategy, ensuring a cohesive and impactful approach to urban innovation.
Pilot projects are coordinated and supported, showcasing the potential of technologies such as civic tech, data analytics, and artificial intelligence to address urban challenges. Functioning as a knowledge centre, the Smart City Hub facilitates the sharing of best practices and lessons learned, not only within Brussels but also contributing to the broader European smart city ecosystem. This local initiative is crucial for enabling Brussels to become a more liveable, sustainable, and technologically advanced city, demonstrating a commitment to improving the quality of life for its residents through strategic digital investments and collaborative partnerships. By driving digital infrastructure improvements and prioritising urban innovation, the Hub plays a pivotal role in shaping the future of Belgium's capital.