Operating Berlin's comprehensive U-Bahn, tram, bus, and ferry networks, Berliner Verkehrsbetriebe (BVG) serves as the primary public transport provider for the city. With over a billion passenger journeys annually, it plays a crucial role in urban mobility. The organisation is actively pursuing digital innovation and sustainable practices to enhance both its operational efficiency and passenger experience.
Digitalisation initiatives are central to BVG's strategy. These include providing real-time passenger information, developing the Jelbi multimodal mobility app which integrates various transport options, and implementing predictive maintenance strategies across its fleet using Internet of Things (IoT) sensors. This proactive approach optimises vehicle performance, reduces downtime, and contributes to a more reliable service for commuters. By embracing smart mobility solutions and focusing on climate and sustainability, BVG is contributing to Berlin's broader smart city ambitions. The organisation's commitment to modernising its infrastructure and embracing technological advancements positions it as a key player in shaping the future of urban transport across Europe, demonstrating how large-scale public transport providers can leverage digital tools to improve services and contribute to a greener, more efficient city.