An independent research and cultural organisation based in Amsterdam, Waag Futurelab explores the crucial intersection of technology, art, and society. Housed in the historic Waag building, the lab functions as a pivotal research institute, proactively pioneering ethical approaches to smart cities and digital public infrastructure across Europe. Core activities revolve around conducting in-depth research into citizen-centred design and open-source digital infrastructure, striving to create responsible and sustainable urban solutions.
The organisation champions values central to effective civic tech development, namely openness, fairness, and inclusivity, which positions Waag Futurelab as a leading European voice for responsible urban innovation. Through its research and advocacy, Waag aims to ensure that smart city initiatives are not only technologically advanced but also ethically sound and beneficial to all citizens. This focus is particularly vital as European cities increasingly adopt digital technologies to address urban challenges, requiring a critical and human-centred approach to avoid unintended consequences and promote equitable access to digital resources. With an employee base of between 51 and 200, Waag Futurelab represents a significant contributor to shaping the future of smart cities in Europe.