The Department for Digital Transformation within Roma Capitale acts as the primary driver for digital innovation and smart city initiatives across the Italian capital. Functioning as a dedicated arm of the local government, it shoulders the responsibility of modernising Rome's public services and infrastructure through the strategic deployment of smart technologies. The department's extensive remit encompasses the oversight and development of the city's digital infrastructure, the promotion of open data initiatives, and the implementation of accessible e-government services designed to enhance citizen interaction.
Specifically, the Dipartimento Trasformazione Digitale coordinates Rome's overarching digital strategy, striving to improve citizen engagement via digital platforms and the deployment of data-driven solutions integrated with the city’s urban infrastructure. This involves managing a range of smart city pilot projects, including the use of IoT devices for improved urban management. With a substantial workforce of over 10,000 employees, the department wields considerable influence in shaping Rome's future as a technologically advanced and citizen-centric urban environment. The department's work is important for European smart cities as it provides an example of how a large, historically significant city can embrace digital transformation to improve quality of life and efficiency.