Lisboa Inteligente is the City of Lisbon's comprehensive smart city programme, coordinated by the municipality's Centro de Gestão e Inteligência Urbana (Urban Intelligence and Management Centre). The programme's centrepiece is the PGIL (Plataforma de Gestão Inteligente de Lisboa), an integrative platform that connects information systems across multiple municipal departments, enabling real-time data collection, processing and visualisation. PGIL supports decision-making at both strategic and operational levels and is used by the Municipal Civil Protection Service to monitor the city in real time, manage daily incidents, plan large-scale events and coordinate field resources.
Beyond the core platform, Lisboa Inteligente encompasses several complementary initiatives. The IOC (Integrated Operational Center) provides a centralised management room for coordinating interventions across operational services. LxDataLab, the Urban Data Laboratory, is a partnership between the municipality and academic institutions—including NOVA Information Management School—that develops analytics and data visualisation solutions to improve city services. The programme also publishes open data through the Lisboa Aberta portal.
Practical deployments include traffic sensors, flood prevention sensors in tunnels, fleet management technology for the Carris public transport operator, and an early tsunami warning system. In 2024, the municipality partnered with NOVA IMS to develop the Estratégia Lisboa Inteligente 2030, a strategic plan to make Lisbon smarter, more sustainable and more inclusive. The strategy was shaped through internal questionnaires, interviews and co-creation sessions with stakeholders. Councillor Joana Almeida, responsible for Information Systems and Smart City, presented these projects at the Portugal Smart Cities Summit in October 2024.