An AI-powered translation platform based in Lisbon, Unbabel offers a compelling solution for smart cities grappling with multilingualism. The startup leverages artificial intelligence combined with human editors to provide translation services at an enterprise scale, supporting over 30 languages. This technology enables organisations, including city councils and public service providers, to communicate effectively with diverse populations in their native languages.
The platform addresses a crucial need in European smart cities where language barriers can impede access to essential services and hinder civic participation. By facilitating seamless communication across languages, Unbabel empowers cities to deliver more inclusive and accessible government services, ensure that vital public transport information is readily available to all residents and visitors, and promote more effective citizen engagement through multilingual tools. The organisation’s technology contributes directly to the goals of creating more connected and equitable urban environments by removing linguistic obstacles to information and participation. With a global reach and a team of between 201 and 500 employees, Unbabel is well positioned to support the development of truly inclusive and accessible smart cities across Europe and beyond.